Business numbers & SIP
Local, mobile and toll-free numbers. Connect your existing phone system and reach customers across markets.
+44+3711-800
Explore numbersVoice, with intelligence built in
Every conversation.
A better next step.
Reliable business calling, your CRM and AI that makes sense of every conversation. Bring your people, customers and next move together.
For ambitious teams, wherever work happens.
BMI Voice IntelligenceIllustrative demoThe call ends. The insight stays.
CustomerYour team
Conversation analysed
A growing team needs business calling connected to Salesforce. A product demo is agreed, with the sales manager joining.
Next step identifiedCRM
Voice+AI+CRM
Telecom at the coreA dependable foundation for business
Human supportPeople who understand your setup
Built to keep movingCloud services, integrations and AI
One connected business
Your voice.
Working as one.
Start with a number. Bring your team together. Add intelligence as your business grows.
Cloud PBX
One phone system for the office, remote teams and contact centres. Routing, queues, recordings and voice menus.
SIPPBX
PBXConversation intelligence
Turn calls into searchable knowledge. See customer intent, team performance and the next action in context.
AI
Discover AI analysisAlso part of your toolkitMobile number rotationBranded callingCRM & ERP integrationsSMS & voice services
BMI Voice Intelligence
Hear the words.
Understand the whole conversation.
AI analyses your conversations so managers can find the moments that matter, without listening to hours of recordings.
Conversation summaryAI
From interest to a product demo
The customer wants calling connected to Salesforce. Anna explained the workflow and agreed a demo with the sales manager.
Customer toneInterested, engaged
Agent toneCalm, helpful
Script adherence4 of 5 steps
Needs, team size, solution and next step covered. Budget not yet discussed.
Demo scheduled
Show the CRM workflow and confirm the budget.
Sample conversations and results — not live customer data.
Meaning, tags & search
Find calls by topic, words or tags. Read transcripts and concise summaries.
Tone & quality
Spot frustration, rude language and conflict on either side of the conversation.
Scripts & outcomes
Understand whether the process was followed, how calls ended and where coaching helps.
AI supports your judgement. Review the recording when an assessment needs context.
Your tools, connected
The call ends.
The workflow continues.
Connect voice to the CRM or ERP your team already uses. Keep conversations close to customers, opportunities and service requests.
- Customer context when the phone rings
- Call history and recordings with the customer record
- Follow-ups that stay visible to the right person
We match the integration to your platform and workflow, using available connectors, APIs and webhooks.
SalesforceExample workflow
Sales & customer relationships
- Incoming call10:24
- Customer record matched10:24
- Conversation recorded10:28
- Summary and next action10:28
Another platform? Let’s connect it.
Outbound, under control
More time for people.
More clarity on every call.
Tools for sales teams and contact centres: distribute calls across numbers, filter answering machines and monitor number reputation.
Mobile number rotation
Rotate outgoing calls across your connected mobile numbers. Distribute the workload automatically while keeping callbacks connected to your team.
Illustrative demoCall 1
Your PBX+44 7·· ··· ··01Customer
Illustration only. Your PBX places the calls; rotation selects the outgoing number. Availability depends on the destination and number type.
Answering-machine detection
Help your team distinguish human answers from voicemail and focus on live conversations.
Spam-label monitoring
Track spam labels and number reputation. Spot issues that may affect how customers see your calls.
Branded calling
Be recognised.
Before the first hello.
Show your business name when you call. Help customers understand who is reaching them, before they pick up.
Display depends on the destination, carrier and customer device. We’ll help you check the available options.
Incoming business call
Your company+44 20 ···· ····Branded calling
BMI Telecom
Telecom experience.
A technology company’s pace.
We bring dependable voice services, cloud infrastructure and AI together. We build, connect and improve — so your communications keep up with your business.
A real telecom partner
Business voice services from SIA BMI Telecom, based in Latvia.
Technology in daily use
Cloud PBX, AI conversation analysis and integrations that support real workflows.
People behind the platform
Work with a team that understands calling, software and your business needs.
BMI partner programme
Your relationships.
Our technology. Shared growth.
Bring business voice, CRM integrations and AI intelligence to your customers. Build your communications offering with BMI.
20–40%
your income from the turnover of customers you bring to BMI
A dedicated partner portalGood questions.
Straight answers.
Can I use my existing phone system?+
Yes. We can discuss SIP connectivity and number services for your existing PBX, or help you move to cloud PBX.
Can BMI work with our CRM or ERP?+
We design integrations around platforms such as Salesforce, HubSpot, Dynamics 365, Zoho, Pipedrive and Odoo. Available functionality depends on the platform and your workflow.
What does the AI analyse?+
Topics, sentiment and tone, rude language, tags, script adherence, outcomes and follow-up actions. You can search conversations and review the underlying recording.
Does number rotation make calls for us?+
Your PBX or dialling platform places calls. Rotation selects among connected numbers and keeps callbacks routed to your team.
Where do we manage our services?+
Use my.bmi.io to register, log in and access your customer account. Partners have a separate portal at partners.bmi.io.
Let’s make your next
conversation count.
Tell us how your team works. We’ll help connect the right voice, AI and integration services.
Contact BMI
A team within reach.
Riga, Latvia
Skolas iela 21, Riga, Latvia
+371 67 852091info@bmi.ioLondon, United Kingdom
11 Burford Rd, London E15 2ST
+44 20 3996 3201info@bmi.ioCyprus
Office address and telephone will be added shortly.
Contact our teamGeneral enquiriesinfo@bmi.io
Wholesale & carrier servicespurchase@bmi.io
Customer supportsupport@bmi.io
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123 Toll FreeUS & UK toll-free numbers for your business